Privacy Policy
Last Updated: May, 2023
Introduction
This privacy policy (“Policy”)
describes how “Ruud Games” (“Company,” “we,” and “our”)
processes, collects, uses and shares personal data when using App .Please read
the following information carefully to understand our practices regarding your
personal data and how we will process data.
Purposes of Processing
What is personal data?
We collect information about you in a range of forms, including personal data.
As used in this Policy, “personal data” is as defined in the General Data
Protection Regulation, this includes any information which, either alone or in
combination with other information we process about you, identifies you as an
individual, including, for example, your name, postal address, email address
and telephone number.
Why do we need your
personal data?
We will only process your personal data in accordance with applicable data
protection and privacy laws. We need certain personal data in order to provide
you with access to the app. If you registered with us, you will have been asked
to tick to agree to provide this information in order to access our services,
purchase our products, or view our content. This consent provides us with the
legal basis we require under applicable law to process your data. You maintain
the right to withdraw such consent at any time. If you do not agree to our use
of your personal data in line with this Policy, please do not use our app.
Collecting Your Personal Data
We collect information
about you in the following ways:
Information You Give Us. This includes:
- the personal data you provide when
you register to use our app, including your name, postal address, email
address, telephone number, username, password and demographic information
(such as your gender);
- the personal data that may be
contained in any video, comment or other submission you upload or post to
the app;
- the personal data you provide in
connection with our rewards program and other promotions we run on the app;
- the personal data you provide when
you report a problem with our app or when we provide you with customer
support;
- the personal data you provide when
you make a purchase thorough our app; and
- the personal data you provide when
you correspond with us by phone, email or otherwise.
Information from Social
Networking apps.
Our app includes
interfaces that allow you to connect with social networking sites (each a
“SNS”). If you connect to a SNS through our app, you authorize us to
access, use and store the information that you agreed the SNS could provide to
us based on your settings on that SNS. We will access, use and store that
information in accordance with this Policy. You can revoke our access to the
information you provide in this way at any time by amending the appropriate settings
from within your account settings on the applicable SNS.
Information Automatically
Collected.
We automatically log information about you and your computer or mobile device
when you access our app. For example, when visiting our app, we log your computer
or mobile device operating system name and version, manufacturer and model,
browser type, browser language, screen resolution, the app you visited before
browsing to our app, pages you viewed, how long you spent on a page, access
times and information about your use of and actions on our app. We collect this
information about you using cookies.
Automated Decision Making
and Profiling.
We do not use your personal data for the purposes of automated decision-making.
However, we may do so in order to fulfill obligations imposed by law, in which
case we will inform you of any such processing and provide you with an
opportunity to object.
Cookies
What are cookies?
We may collect information using “cookies.” Cookies are small data files stored
on the hard drive of your computer or mobile device by a app. We may use both
session cookies (which expire once you close your web browser) and persistent
cookies (which stay on your computer or mobile device until you delete them) to
provide you with a more personal and interactive experience on our app.
We use two broad categories
of cookies: (1) first party cookies, served directly by us to your computer or
mobile device, which are used only by us to recognize your computer or mobile
device when it revisits our app; and (2) third party cookies, which are served
by service providers on our app, and can be used by such service providers to
recognize your computer or mobile device when it visits other apps.
Cookies we use
Our app uses the following types of cookies for the purposes set out below:
Type of cookie |
Purpose |
Essential Cookies |
These cookies are essential to
provide you with services available through our app and to enable you to use
some of its features. For example, they allow you to log in to secure areas
of our app and help the content of the pages you request load quickly. Without
these cookies, the services that you have asked for cannot be provided, and
we only use these cookies to provide you with those services. |
Functionality Cookies |
These cookies allow our app to
remember choices you make when you use our app, such as remembering your
language preferences, remembering your login details and remembering the
changes you make to other parts of our app which you can customize. The
purpose of these cookies is to provide you with a more personal experience
and to avoid you having to re-enter your preferences every time you visit our
app. |
Analytics and Performance Cookies |
These cookies are used to collect
information about traffic to our app and how users use our app. The
information gathered does not identify any individual visitor. It includes
the number of visitors to our app, the app that referred them to our app,
the pages they visited on our app, what time of day they visited our app,
whether they have visited our app before, and other similar information. We
use this information to help operate our app more efficiently, to gather
broad demographic information and to monitor the level of activity on our app. We use Google Analytics for this
purpose. Google Analytics uses its own cookies. It is only used to improve
how our app works. You can find out more information about Google Analytics
cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies You can find out more about how
Google protects your data here: https://policies.google.com/privacy. You can prevent the use of Google
Analytics relating to your use of our app by downloading and installing the
browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB |
Targeted and advertising cookies |
These cookies track your browsing
habits to enable us to show advertising which is more likely to be of interest
to you. These cookies use information about your browsing history to group
you with other users who have similar interests. Based on that information,
and with our permission, third party advertisers can place cookies to enable
them to show adverts which we think will be relevant to your interests while
you are on third party app. You can disable cookies which
remember your browsing habits and target advertising at. If you choose to
remove targeted or advertising cookies, you will still see adverts but they
may not be relevant to you. Even if you do choose to remove cookies by the
companies listed at the above link, not all companies that serve online
behavioral advertising are included in this list, and so you may still
receive some cookies and tailored adverts from companies that are not listed. |
Social Media Cookies |
These cookies are
used when you share information using a social media sharing button or “like”
button on our app or you link your account or engage with our content on or
through a social networking app such as Facebook, Twitter or Google+. The
social network will record that you have done this. |
Disabling cookies
You can typically remove or reject cookies via your browser settings. In order
to do this, follow the instructions provided by your browser (usually located
within the “settings,” “help” “tools” or “edit” facility). Many browsers are
set to accept cookies until you change your settings.
If you do not accept our
cookies, you may experience some inconvenience in your use of our app. For example, we may not be able to recognize
your computer or mobile device and you may need to log in every time you visit
our app.
Advertising
We may use other companies
to serve third-party advertisements when you visit and use the app like admob, chartboost,
photon or google play service and more companies. These companies may collect
and use click stream information, browser type, time and date, subject of
advertisements clicked or scrolled over during your visits to the app and other app in order to provide
advertisements about goods and services likely to be of interest to you. These
companies typically use tracking technologies to collect this information.
Other companies' use of their tracking technologies is subject to their own
privacy policies.
- Using Your
Personal Data
We may use your personal
data as follows:
- to operate, maintain, and improve
our app, products, and
services;
- to manage your account, including
to communicate with you regarding your account, if you have an account on
our app;
- to operate and administer our
rewards program and other promotions you participate in on our app;
- to respond to your comments and
questions and to provide customer service;
- to send information including
technical notices, updates, security alerts, and support and
administrative messages;
- with your consent, to send you
marketing e-mails about upcoming promotions, and other news, including
information about products and services offered by us and our affiliates.
You may opt-out of receiving such information at any time: such marketing
emails tell you how to “opt-out.” Please note, even if you opt out of
receiving marketing emails, we may still send you non-marketing emails.
Non-marketing emails include emails about your account with us (if you
have one) and our business dealings with you;
- to process payments you make via
our app;
- as we believe necessary or
appropriate (a) to comply with applicable laws; (b) to comply with lawful
requests and legal process, including to respond to requests from public
and government authorities; (c) to enforce our Policy; and (d) to protect
our rights, privacy, safety or property, and/or that of you or others;
- for analysis and study services;
and
- as described in the “Sharing of
your Personal Data” section below.
Sharing Your Personal Data
We may share your personal
data as follows:
- Third Parties
Designated by You. We may share your personal data with third
parties where you have provided your consent to do so.
- Our Third
Party Service Providers. We may share your personal data with our
third party service providers who provide services such as data analysis,
payment processing, information technology and related infrastructure
provision, customer service, email delivery, auditing and other similar
services.
- Third Party
Sites
Our app may contain links
to third party app and features. This Policy does not cover the
privacy practices of such third parties. These third parties have
their own privacy policies and we do not accept any responsibility or liability
for their apps, features or policies. Please read their privacy policies before
you submit any data to them.
User Generated Content
You may share personal data
with us when you submit user generated content to our app, including via our
rewards program, forums, message boards and blogs on our app. Please note that
any information you post or disclose on our app will become public information,
and will be available to other users of our app and to the general public. We
urge you to be very careful when deciding to disclose your personal data, or
any other information, on our app. Such personal data and other information
will not be private or confidential once it is published on our app.
If you provide feedback to
us, we may use and disclose such feedback on our app, provided we do not
associate such feedback with your personal data. If you have provided your
consent to do so, we may post your first and last name along with your feedback
on our app. We will collect any information contained in such feedback and will
treat the personal data in it in accordance with this Policy.
International Data Transfer
Your information, including
personal data that we collect from you, may be transferred to, stored at and
processed by us outside the country in which you reside, where data protection
and privacy regulations may not offer the same level of protection as in other
parts of the world. By accepting this Policy, you agree to this transfer,
storing or processing. We will take all steps reasonably necessary to ensure
that your data is treated securely and in accordance with this Policy.
Security
We seek to use reasonable
organizational, technical and administrative measures to protect personal data
within our organization. Unfortunately, no transmission or storage system can
be guaranteed to be completely secure, and transmission of information via the
Internet is not completely secure. If you have reason to believe that your
interaction with us is no longer secure (for example, if you feel that the
security of any account you might have with us has been compromised), please
immediately notify us of the problem by contacting us.
Retention
We will only retain your
personal data as long reasonably required for you to use the app until you
close your account/cancel your subscription unless a longer retention period is
required or permitted by law (for example for regulatory purposes).
Our Policy on Children
If a parent or guardian
becomes aware that his or her child has provided us with information without
their consent, he or she should contact us. We will delete such information
from our files as soon as reasonably practicable.
Your Rights
- Opt-out. You may contact
us anytime to opt-out of: (i) direct marketing communications; (ii)
automated decision-making and/or profiling; (iii) our collection of
sensitive personal data; (iv) any new processing of your personal data
that we may carry out beyond the original purpose; or (v) the transfer of
your personal data outside the EEA. Please note that your use of some of
the app may be ineffective upon opt-out.
- Access. You may access
the information we hold about you at any time via your profile/account or
by contacting us directly.
- Amend. You can also
contact us to update or correct any inaccuracies in your personal data.
- Move. Your personal
data is portable – i.e. you to have the flexibility to move your data to
other service providers as you wish.
- Erase and forget. In certain
situations, for example when the information we hold about you is no
longer relevant or is incorrect, you can request that we erase your data.
If you wish to exercise any
of these rights, please contact us. In your request, please make clear:
(i) what personal data is concerned; and (ii) which of
the above rights you would like to enforce. For your protection, we
may only implement requests with respect to the personal data associated with
the particular email address that you use to send us your request, and we may
need to verify your identity before implementing your request. We will try to
comply with your request as soon as reasonably practicable and in any event,
within one month of your request. Please note that we may need to retain certain
information for recordkeeping purposes and/or to complete any transactions that
you began prior to requesting such change or deletion.
Disclaimer of Certain Liabilities
The information available
via the app may include typographical errors or inaccuracies. The Company shall
not be liable for these inaccuracies and errors.
The Company makes no
representations about the availability, accuracy, reliability, suitability, and
timeliness of the Content contained on and services available on the app. To the
maximum extent allowed by the applicable law, all such Content and services are
provided on the "as is" basis. The Company disclaims all warranties
and conditions regarding this Content and services, including warranties and
provisions of merchantability, fitness for a certain purpose.
To the maximum extent
permitted by the applicable law, in no event shall the Company be liable for
any direct, indirect, incidental, consequential, special, punitive damages
including, but not limited to, damages for loss of enjoyment, data or profits,
in the connection with the enjoyment or execution of the app in the context of
the inability or delay to enjoy the app or its services, or for any Content of
the app, or otherwise arising out of the enjoyment of the app, based on
contract and non-contract liability or other reason.
If the exclusion or
limitation of liability for damages, whether consequential or incidental, are
prohibited in a particular case, the exclusion or limitation of liability shall
not apply to you.
Indemnification
You agree to indemnify,
defend and hold harmless the Company, its managers, directors, employees,
agents, and third parties, for any costs, losses, expenses (including
attorneys' fees), liabilities regarding or arising out of your enjoyment of or
inability to enjoy the app or its services and Company’s services and products,
your violation of the Terms or your violation of any rights of third parties,
or your violation of the applicable law. The Company may assume the exclusive
defense and you shall cooperate with the Company in asserting any available
defenses.
Complaints
We are committed to resolve
any complaints about our collection or use of your personal data. If you would
like to make a complaint regarding this Policy or our practices in relation to
your personal data, please contact us through the information listed on our app.
We will reply to your complaint as soon as we can and in any event, within 30
days. We hope to resolve any complaint brought to our attention, however if you
feel that your complaint has not been adequately resolved, you reserve the
right to contact your local data protection supervisory authority
Contact Information
We welcome your comments or
questions about this Policy. You may contact us in writing or through our app
or mail.
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